CareNow Urgent Care - Charleston & Decatur

CareNow Urgent Care - Charleston & Decatur provides fast and efficient medical services with a friendly staff. Patients report being seen quickly after checking in electronically, often within 15 minutes. The quality of care is highly rated, with many expressing satisfaction with the doctors' demeanor and explanations. Some patients, however, find the online check-in process cumbersome, as it requires multiple uploads of identification and insurance information. Concerns about the thoroughness of diagnosis exist, as some feel medications were prescribed without adequate testing. Despite this, many appreciate the kindness and support shown by the staff, noting commendable customer service. The facility is clean, and insurance is accepted, making it a convenient option. Overall, CareNow is recognized for its quick service and friendly atmosphere, making it a recommended choice for urgent care needs. Recent reviews highlight the excellent care provided, with specific praise for staff members like Syasha, who was described as kind and professional, and Dr. Jackson, who received thanks for his assistance.