I was provided this company to complete an A/c service by my home warranty company. I received horrible customer service when I called in to discuss my appointment time. I was told i would receive a message and that I got what I got for appointment time and date . Once the appointment was received and confirmed the technician arrived over two hours earlier then we were told after I was rudely told I would need to shuffle my schedule to work within their timeframe. Well guess what, nobody was home because they weren't expected for several hours and they left and told us we needed to reschedule. So now i don't know how much longer I have to go without A/c but its 97° in my house and 114° outside. Absolutely blows my mind that companies conduct themselves in this manner.
Melanie Ferguson
Jun 2023
They're one of the only HVAC companies in Vegas that respond in a timely manner. Their techs are very knowledgeable and able to make the repairs without having to always come back.
Martin Valiente
May 2023
I was referred to ASE HVAC by a friend he share that he had a great experience so I had high expectations. My AC system was making a loud noise in the attic sounded like a turbine, my electric bill was through the roof and my daughters had really bad allergies. Upon arrival of ASE HVAC I explained my issues and concerns the technician was very professional and had a lot of knowledge in IAQ and HVAC systems. The technician took the time to explained my issues. Turns out I had a bad blower wheel, evaporator and condenser coils needed maintenance and also a duct cleaning. I have to say the service was outstanding and pricing was very reasonable. I will be calling ASE HVAC on all my future HVAC needs!!!Services: HVAC system maintenance
Melinda Moore
May 2023
I was referred to ASE HVAC by a friend because my 3-year old AC/Heating unit was constantly running, but my house was not staying cool.The technician arrived and immediately started assessing my unit. He was very friendly and professional. Once he was done, he explained the issues to me in terms I could easily understand. He recommended a fix that was feasible and will extend the life of my unit. It would have been very easy for him to recommend a very expensive fix like replacing the unit, but instead, he chose the honest route.My AC/Heating unit is running perfectly now. Thank you ASE HVAC!!! You guys rock!!!Service: A/C system repair
Bonnie Heverly
May 2023
After moving into our new home, we wanted to have the A/C checked out and serviced. ASE's technician was very thorough and explained things clearly and without a bunch of technical jargon. I was surprised and appreciative that he did not try to upsell us with a bunch of services that we did not need. I recommend them to everyone needing this type of service.Services: A/C system maintenance
Nevada Nast
May 2023
Excellent work from this company. Came out same day I called. The technician was very knowledgeable and friendly. They did a great job fixing my air conditioning unit. Works fantastic now. The bill was extremely reasonable. I had a couple other companies look at it and they wanted to charge me a lot more. I would definitely recommend this company. I give them a five star plus rating!!
Jamie Rodriguez
May 2023
ASE HVAC was amazing! They’ve done both air and heating repairs for us and did an outstanding job. They were efficient, on time and super nice. They have great communication and keep you updated with every step. We definitely recommend ASE!!Services: Heating system repair
joey lopez
May 2023
ASE HVAC is hands down the best HAVC repair company I've ever done business with!I was impressed and satisfied start to finish, from the customer service/support staff to the technicians they didnt miss a beat. While most companies rush through, try to oversell or mis- diagnose, ASE HVAC did not! The two techs(Darrell and Stevie) took time to explain the issues and remedies so I was fully able to understand the problem before making a decision. I definitely recommend ASE HVAC's services to all in need of HVAC assistance and will ?% be using them for my future needs. In closing, ASE HVAC is a 5 star Business!!
jennifer
May 2023
I noticed that I was having serious allergies this year after moving into a rental home. I called ASE for duct cleaning and was told that the previous owners probably never had them cleaned. The stuff they pulled out was nasty and a fire hazard to boot! I also asked about a maintenance plan for my ac as I know this is an older unit and would like to keep it going and keep us cool through the scorching summer months! Darryl, my Technician was knowledgeable and personable. I will definitely be calling Ase HVAC again if I have any issues.
Colby Navarro
May 2023
The office staff and technicians are so helpful. This company has integrity and does excellent work! Highly recommend!!
Adam O.
I was provided this company to complete an A/c service by my home warranty company. I received horrible customer service when I called in to discuss my appointment time. I was told i would receive a message and that I got what I got for appointment time and date . Once the appointment was received and confirmed the technician arrived over two hours earlier then we were told after I was rudely told I would need to shuffle my schedule to work within their timeframe. Well guess what, nobody was home because they weren't expected for several hours and they left and told us we needed to reschedule. So now i don't know how much longer I have to go without A/c but its 97° in my house and 114° outside. Absolutely blows my mind that companies conduct themselves in this manner.
Melanie Ferguson
They're one of the only HVAC companies in Vegas that respond in a timely manner. Their techs are very knowledgeable and able to make the repairs without having to always come back.
Martin Valiente
I was referred to ASE HVAC by a friend he share that he had a great experience so I had high expectations. My AC system was making a loud noise in the attic sounded like a turbine, my electric bill was through the roof and my daughters had really bad allergies. Upon arrival of ASE HVAC I explained my issues and concerns the technician was very professional and had a lot of knowledge in IAQ and HVAC systems. The technician took the time to explained my issues. Turns out I had a bad blower wheel, evaporator and condenser coils needed maintenance and also a duct cleaning. I have to say the service was outstanding and pricing was very reasonable. I will be calling ASE HVAC on all my future HVAC needs!!!Services: HVAC system maintenance
Melinda Moore
I was referred to ASE HVAC by a friend because my 3-year old AC/Heating unit was constantly running, but my house was not staying cool.The technician arrived and immediately started assessing my unit. He was very friendly and professional. Once he was done, he explained the issues to me in terms I could easily understand. He recommended a fix that was feasible and will extend the life of my unit. It would have been very easy for him to recommend a very expensive fix like replacing the unit, but instead, he chose the honest route.My AC/Heating unit is running perfectly now. Thank you ASE HVAC!!! You guys rock!!!Service: A/C system repair
Bonnie Heverly
After moving into our new home, we wanted to have the A/C checked out and serviced. ASE's technician was very thorough and explained things clearly and without a bunch of technical jargon. I was surprised and appreciative that he did not try to upsell us with a bunch of services that we did not need. I recommend them to everyone needing this type of service.Services: A/C system maintenance
Nevada Nast
Excellent work from this company. Came out same day I called. The technician was very knowledgeable and friendly. They did a great job fixing my air conditioning unit. Works fantastic now. The bill was extremely reasonable. I had a couple other companies look at it and they wanted to charge me a lot more. I would definitely recommend this company. I give them a five star plus rating!!
Jamie Rodriguez
ASE HVAC was amazing! They’ve done both air and heating repairs for us and did an outstanding job. They were efficient, on time and super nice. They have great communication and keep you updated with every step. We definitely recommend ASE!!Services: Heating system repair
joey lopez
ASE HVAC is hands down the best HAVC repair company I've ever done business with!I was impressed and satisfied start to finish, from the customer service/support staff to the technicians they didnt miss a beat. While most companies rush through, try to oversell or mis- diagnose, ASE HVAC did not! The two techs(Darrell and Stevie) took time to explain the issues and remedies so I was fully able to understand the problem before making a decision. I definitely recommend ASE HVAC's services to all in need of HVAC assistance and will ?% be using them for my future needs. In closing, ASE HVAC is a 5 star Business!!
jennifer
I noticed that I was having serious allergies this year after moving into a rental home. I called ASE for duct cleaning and was told that the previous owners probably never had them cleaned. The stuff they pulled out was nasty and a fire hazard to boot! I also asked about a maintenance plan for my ac as I know this is an older unit and would like to keep it going and keep us cool through the scorching summer months! Darryl, my Technician was knowledgeable and personable. I will definitely be calling Ase HVAC again if I have any issues.
Colby Navarro
The office staff and technicians are so helpful. This company has integrity and does excellent work! Highly recommend!!