At Alta Rose Eye Center, patients receive a personalized and professional experience for their laser eye surgery, including LASIK and cataract surgery. The board-certified ophthalmologists and highly trained clinicians prioritize patient education and involve patients in their care, ensuring unique and tailored treatment. The staff is friendly, caring, and attentive, making patients feel well taken care of and at ease. The recovery team goes above and beyond to ensure a smooth and easy recovery. Overall, patients have an outstanding experience, praising the staff's kindness, professionalism, and exceptional customer service.
I had my cataract surgery at Alta Rose and cannot say enough good things about this center. They are very organized and the check in process was seamless. The nurses were knowledgeable , professional, kind and caring. Monica made me feel much calmer with her lovely demeanor. After my procedure the staff made me feel comforted and well cared for. The center called the following day to check up on me which I really appreciated. I feel very confident going back in a week for my other eye. I would recommend Alta Rose surgery center to all of my friends and family.
I am extremely happy with the service from staff. My experience was beyond what I expected, everyone was so friendly and caring. I felt so well taken care of after my surgery. My surgery experience was smooth and easy and the recovery team went above and beyond to assure that I was ready to go home. Everyone here holds a special place in my heart and I can genuinely say that I recommend this place 100%.
Overall, staff was attentative and highly professional. One nurse in particular - Ms. Helen was AWESOME! She sensed that I was disturbed regarding an unrelated matter and went out of her way to make me feel relaxed and calm. At time of me leaving the facility, she graciously offered me birthday cake. In short - her customer service - excellent; as a person - awesome. Thank you Ms. Helen.