About Advanced Heart & Vascular Specialists - Las Vegas
Based on the reviews, Advanced Heart & Vascular Specialists has great doctors who are the best of the best in Las Vegas. Dr. Benson and Dr. Singh are excellent practitioners who are current, competent, and caring. They explain everything in a way that is easy to understand and have a great sense of humor, making for a great experience. The doctors are personable and truly care about patients, taking the extra step to help and make sure they get to the bottom of any heart issues. They know it does not matter what age a person is. The office can get a little busy, but the doctors are definitely worth the wait. Patients have been coming here since 2012 and are thankful for the team. All testing and follow up appointments have been quick and easy, and the wonderful staff is very attentive and patient. The doctors show a commitment to excellence in medicine and care.
I am deeply disappointed with the front desk/ scheduling department. Each time I have an appointment, I’ve been called at the last minute to reschedule due to either a lack of availability or the inability to perform the necessary tests. These changes delay my care and also delay my ability to see my rheumatologist and other specialists. As someone with a disability, I arrange time off work specifically to attend these appointments, and these last-minute reschedules are both unfair and disruptive to my care. I hope the office will reconsider their scheduling approach and improve the way they communicate with patients. The lack of empathy and understanding from staff...read full review
Doctors are nice. The main receptionist is flat out rude and talks bad about others she works with in front of clients. Every time I call, I'm on hold for over 20 minutes. Canceling all my appointments to see a different doctor.
Update: I canceled all my appointments over the phone. And the day after my originally scheduled appointment, I received a call about my missed appointments to be rescheduled. With that to say, they never canceled my appointment that I did in fact cancel.
The doctors are wonderful, but some of the back of the house staff are no good. I was prescribed a weight loss med, my insurance sent to the doctor pre-authorization 3 weeks ago and NO reply. Went to office and told them front lady printed something out and stated she will give it to the proper person, 5 days later STILL NOTHING! Looks like I will have to waste time and gas to go again to visit. I have called and left 3 messages about it to the medication line and NO replies