About The Cooling Company - Henderson HVAC & Plumbing
The Cooling Company is a family-owned business known for its exceptional HVAC and plumbing services in Henderson. With a fleet of well-equipped trucks, they offer fast and reliable AC repair and installation across all neighborhoods, including Green Valley Ranch, MacDonald Ranch, and Lake Las Vegas. The company is A+ rated by the Better Business Bureau, making it a trusted choice for customers. Customers consistently praise The Cooling Company for its outstanding customer service. The staff, from the call center to the technicians, are described as friendly, respectful, and not pushy, enhancing the overall experience. One customer shared a positive encounter with Danny, a knowledgeable technician who quickly addressed an urgent AC issue. His professionalism and ability to explain the problem made the customer feel comfortable and satisfied. Another customer highlighted their experience with technicians Jorge and Ray, who provided prompt and professional service for both emergency thermostat installation and full system replacements. They appreciated the thorough evaluation of their old systems and the options presented, ensuring they found a suitable solution for the hot Las Vegas summers. Although The Cooling Company may not be the cheapest option available, customers emphasize the high level of professionalism and dedication to quality work, which sets them apart in the competitive HVAC market. Many have expressed their intention to recommend the company to others, reflecting their satisfaction with the services provided.
The cooling company took the time to spec out the correct system for my home, worked to get me the best pricing including mfg rebates, professionally installed and cleaned up like they were never there.
My experience with the cooling company, was extremely professional, they were efficient, from the first out reach to set up the appointment, to providing text updates on when they would be arriving at my house, and the follow up after my services were completed. My technician Edgar, was very nice, friendly. He arrived on time, explained everything that was going with the unit, he got it up and running very quickly very happy their service I appreciate excellent service!
Juan came out today to perform semi-annual maintenance on my HVAC system. He was on time, professional and friendly. I'm very happy with the service provided by The Cooling Company. Thanks, Juan!