The Spa at Ravella

The Spa at Ravella offers a range of experiences for its visitors. Many appreciate the thoroughness of services, such as hairstyling, with results that last for weeks. The spa is located near good restaurants and boasts great views of the lake, making it an attractive spot. However, some guests have reported that the facility is in disrepair and has been that way for years. The hot tub and steamroom have not been working for some time, and even the lockers are non-functional, requiring guests to risk leaving valuables unsecured or hand them to staff. The place seems to have fallen into apathy, with staff appearing unprofessional and unhelpful, and a lack of towels and snacks. The outdoor pool is a bright spot; it is a clean, well-maintained space with a nearby food and drink bar, though the pool closes early at 6 pm, which some find disappointing. Guests have mentioned that massages can be hit or miss depending on the masseuse, but when good, they are enjoyable and value-priced, especially with Groupon deals. The sauna is praised for being at the perfect temperature, and the gym is a decent size with dumbbells from 5 lbs to 65 lbs, better than most hotel gyms. Overall, while the spa has great potential, its current state often leaves visitors feeling that it is underutilized and poorly maintained.