Reviews for Shell
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The response from Shell does not indicate that they take the matter seriously. So be forewarned if you choose this gas station.
This gas station is conveniently located on the corner of Robie and North Streets. Buying gas is a convenient and orderly experience, that is, until you go inside to pay. Then everything changes. Long lines and wait times are a regular occurrence. This is often a result of staff who are inadequately trained and have a poor command of the English language. Recently, I tried to use a valid discount voucher issued by Sobeys but, it was rejected without explanation. On the positive side they offer free coffee with a nominal fill up.
I bought an iPhone charger and cable just minutes ago from this store, which is only one minute away from my home. When I got home, I plugged the cable into the charger, and when I tried to unplug it, the cable broke immediately.
I went back to the store to ask for a replacement or refund, but the employee was very rude. He even called the manager, who was also unhelpful and refused to resolve the issue.
I paid $50 for what turned out to be very poor-quality products. This was a very disappointing experience. I do not recommend this place at all. The staff and management were both unprofessional and disrespectful.
Such disrespectful staff you guys have lady name Anu argumented and raised her voice on me because of transaction decline its not acceptable,while i asked her to call manager she asked me to leave than line and eventually didnt call the manager.i am not fueling from here ever again