About NAPA Auto Parts - NAPA Halifax
NAPA Auto Parts in Halifax is a reliable destination for automotive parts and accessories, offering over 500,000 quality items for various needs. Customers appreciate the exceptional service provided by the staff, who are described as friendly, helpful, and professional. Many have noted that the team goes above and beyond, whether locating hard-to-find parts or assisting with online orders. The store is well-organized, with a spacious parking lot and quick service, making visits convenient. Despite challenges with online ordering, staff handle issues effectively, ensuring a smooth experience. Overall, NAPA Halifax is praised for its excellent customer service, good prices, and the expertise of its team, making it a trusted choice for vehicle maintenance and repairs.
I’ve bought a lot of auto parts from this Kempt Road location over the years, batteries, brake parts, small repair items and it used to be very straightforward and easy to deal with.
Lately, with the newer staff, it’s been harder to get quick, confident help. Service feels slower and not as knowledgeable as before. The store itself is still organized and they usually have parts in stock, but the experience isn’t as smooth as it used to be.
Still a decent option in Halifax for auto parts, but hoping service improves.
I needed a set of wipers so I called to make the purchase request. I arrived at this location and without hesitation a customer service agent offered to show me how to put them on. He not only guided me through the process, I was able to get them on myself. I am not auto savvy but his kindness and patience gave me confidence. It is those little moments in your life that matter most. Excellent customer service from the team at the desk. I love the human spirit that comes with your company.
Well for a big chain they sure make you feel like a you came to the local community supplier. I am extremely busy with running a business and farm whilst dealing with Caleb at customer service was such a welcome sales agent assistance in savings and service to the highest level.
Monday 8AM - 5:30PM
Tuesday 8AM - 5:30PM
Wednesday 8AM - 5:30PM
Thursday 8AM - 5:30PM
Friday 8AM - 5:30PM
Saturday 8AM - 4PM
Sunday Closed
3597 Strawberry Hill St, Halifax, NS B3H 1J5
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