O'Regan's Kia Halifax

I want to give a huge thank you to Russell for completely turning around my experience at Kia.

When I first walked into the dealership, unfortunately, my initial experience wasn’t great. I waited for more than 30 minutes, and no one was available to properly assist us or even acknowledge that we had been waiting. I even overheard someone saying I am busy with paperwork I can’t help right now. At that point, I honestly didn’t feel valued as a customer. I had pretty much given up on purchasing a Kia and decided to walk out and look elsewhere.

That’s when I met Russell outside on my way out of the dealership disappointed, and he completely changed the experience.

Russell… read full review

I had an absolutely amazing experience with Dana AbdelBaset as my Service Advisor. I recently brought my EV9 in for what was scheduled to be an all-day drop-off service. Because I didn't have alternative transportation or anywhere else to be, I opted to wait at the dealership.

Dana was incredibly attentive to my situation. While she thoughtfully offered taxi chits, she recognized my preference to stay and immediately went out of her way to accommodate me. She skillfully coordinated with the team to get my vehicle into the shop as soon as possible, all without disrupting the flow of the service department.

Thanks to her dedication and efficiency, I was back on the road… read full review

Was at Kia Halifax three times in the past 2 weeks. Had to deal with a flat tire twice and then our oil change. Chris and Tim are amazing employees. Great asset to your service team. Super friendly and efficient. Thanks guys!!!!!!