I purchased a car that only had one smart key and I wanted a second one as a spare and the dealer price was extremely high.
So I searched and found Pop A Lock and they saved me over $200 as compared to the dealer. I live almost 3 hours away from Dartmouth were they are located so I booked an appointment on a day and time with Carlye for when I was heading to Halifax airport for a business trip.
Carlye and Kyle were able to configure the fob but an error message was appearing on the dashboard. They were unable to clear the error and I had to leave to catch my flight. While I was away on my trip Carlye was able to get a new fob and contacted me and when I returned to Halifax on the Sunday Kyle arranged to meet me on my way from the airport to my home so I didn't have to go out of my way.
Kyle was then able to configure the new fob and cleared the error message while I waited.
Both Carlye and Kyle went above and beyond in their efforts to resolve the issue and make it work perfectly.
I want to thank both Carlye and Kyle for their incredible customer service.
About Pop-A-Lock Nova Scotia
Pop-A-Lock Nova Scotia specializes in automatic door operation and automotive key making, offering a wide range of services including key duplication for vehicles and buildings at their Burnside location. They also provide mobile automotive locksmithing, home and business rekey services, door hardware sales, and padlock services. Customers have praised the excellent service, highlighting the professionalism and helpfulness of the staff. One customer appreciated how quickly the team reprogrammed a car key transponder, completing the job in minutes at a lower cost than a dealership. Another reviewer was impressed by the support received when needing specialty keys, with staff going above and beyond to ensure the right key was duplicated, even personally confirming details.
Additional reviews highlight fast and friendly service, with staff quickly assisting with tasks like removing a hitch from a truck after losing a master lock. The team efficiently cut and programmed a refurbished OEM Honda key bought online, finishing within 15 minutes. Customers also note that Pop-A-Lock always has blanks to match specific keys, even when big box stores do not. Recently, Carlie went above and beyond helping a customer source ignition keys for a 51-year-old MG Midget, special ordering blanks and making copies from the original key. She was described as extremely pleasant and welcoming to the challenge.
Customers also shared experiences of key emergencies: one had their key break in the ignition, and Pop-A-Lock was able to do the same job as a dealership for just $150, with a rebate available through CAA. Carlie was praised as positive, professional, and upbeat, making the experience enjoyable. Another customer’s husband locked keys in a Toyota Camry, which is known to be difficult to access. Kyle from Pop-A-Lock arrived quickly, well-prepared, and provided affordable, respectful service—leaving customers hopeful that good people still exist. Overall, Pop-A-Lock Nova Scotia is recognized for its top-notch customer service and locksmith expertise, making it a reliable choice for key services or door hardware assistance.
Reviews
Pop a lock saved us ! My husband lost his only set of keys to his vehicle. Pop a lock employee Silas was very efficient, courteous and professional. They came to our home and made 2 new keys for us. All for a very reasonable price. Thank you for being there when we needed you! I give 5 stars plus rating for this company and their employees!
Super quick service and incredible customer service. Previously had a poor experience and Carlie did everything to make sure that wasn't my end result with Pop-A-Lock. They even had no problem programming a 3rd-part blank key I provided. Couldn't be more pleased with my new fob
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Hours
Good to know
- accepts debit cards
Location
48 Trider Crescent, Dartmouth, NS B3B 1W5
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