HMS Silver City Med Square Clinic - PERMANENTLY CLOSED

HMS Silver City Med Square Clinic operates in a challenging rural environment where staffing is a significant and nationwide issue, making it difficult to attract and retain experienced doctors, nurses, nurse practitioners, and administrative staff. This leads to long waits for appointments and a reliance on nurse practitioners, with concerns raised about adequate doctor supervision for patient care and prescriptions. Staff turnover is high, which can disrupt continuity of care. Some patients report feeling rushed, receiving incomplete consultations, and having to be very proactive about their own health and medications. Despite these struggles, other patients describe the clinic as the best they have been to, feeling heard and seen by both admin and medical staff who are truly givers of care, offering an experience where they are never rushed or dismissed. The clinic is viewed as more patient-oriented than profit-oriented by some, though the pursuit of profit is noted as a complicating factor in delivering flexible, adaptable healthcare. Patients emphasize the importance of staying educated about one’s own health while navigating these systemic challenges.