About National Sinus Institute
Reviews for National Sinus Institute
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
National Sinus Institute is known for its helpful staff and knowledgeable care from PA Alison Henderson. Patients appreciate her thoroughness, patience, and ability to explain procedures clearly. The office is praised for its kind staff and excellent follow-up, ensuring patients are supported throughout their treatment journey. However, some patients have expressed frustration with wait times, feeling devalued when appointments run late despite arriving early. Overall, the institute provides a caring environment with dedicated professionals, making it a recommended choice for sinus care.
I have no problem with the doctor's ability. But people knock themselves out to make their appointments. I have work errands to do, but I cut them short so I'd be at my appointment on time. got here 15 minutes early. Now I've been waiting 30 minutes past my appointment time. I have schedules and work to do also. I feel so devalued. Not to mention the anxiety of waiting. 😭
For the first time in over two years, I finally found someone who listened to me. Dr. Timberlake is an absolute gem! She was so calming to be around and listened to my every word. I finally got answers and am on my way to more. 10/10 recommend her!