About Paws Plaza
Reviews for Paws Plaza
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 7PM
Sunday: Closed
Tips
parking: lot
Paws Plaza is a 10,000 square foot facility in Santa Fe that offers top quality pet care services. The staff at Paws Plaza is trained in modern, dog-friendly management and behavior modification. They provide a safe and welcoming space for dogs, where they can socialize and play with their new friends. The team of professional trainers, care takers, and groomers take pride in their work and strive to provide excellent service. Reviews praise the staff for being nice, welcoming, and attentive to the needs of each pet. Prices may be a bit high, but the quality of service and care makes it worthwhile. Paws Plaza requires proof of up-to-date immunization records for new clients, ensuring the health and well-being of all dogs in their care. Overall, Paws Plaza is a great option for pet owners in Santa Fe who want the best for their furry friends.
We dropped off our girl yesterday for a meet and greet. She was so happy and smiley when I picked her up. She had a great day and was so tired from playing with her new friends. The staff was very nice and welcoming. She will now be a regular here!
I was so pleased by the service of Paws Plaza. Jackie was my dog’s, Happy, groomer. She came out and met me and Bappy and went over the cut I wanted. She told me the time Happy would be ready and called me to let me know Happy was ready 15 minutes early. Jackie carried Happy out (he is only 10 lbs) and told me that Happy’s dew claws were so long that they were touching his skin and she had trimmed them. Happy had a great trim and we will be using Jackie and Paws Plaza again. Also, before accepting Happy as a pet client, they had to have his immunization records from my vet. This made me feel so good and I knew Happy was going into a grooming site where all dogs were...read full review
Paws Plaza would have gotten 5 stars before it was sold to a corporation and is now part of a chain. Naturally, the prices have gone up, the bureaucracy and rigamarole increased (i.e., every meal separately bagged, etc.), the ubiquitous tip jar and tablet "option" is present (presumably because they're not paying the staff appropriately), they've found ways to nickel-and-dime and add upcharges (for instance, they charge for "puppy postcards" and for "cuddling" your dog which, I assume means that other dogs are ignored), and the service has gone down. For instance, for overnight boarding PP used to have someone who would stay overnight to make sure the dogs were ok. Now, despite a price increase and despite the website stating that the staff will "ensure all their needs are met while you are away" no one is staying overnight. For overnight stays, I'd rate them a 3-star but for daycare, I'd still give it 4-stars.