Called to have our patio around pool extended. Mr Metcalf came and measured and supplied us with a quote which we thought was a fair price so we hired him. He told us it would be about 3 weeks which we were ok with. 5 weeks went by and we hadn’t heard from them so I called and he told me they were so far behind and he didn’t know WHEN they could get to it. I said, I thought I was on your schedule and he didn’t reply. Never heard from them again. So I waited over a month for them to just drop the ball. HIGHLY UNPROFESSIONAL!!!!!
Sep 2020
I spoke to him on the phone about what I needed done, he said he would call me back and never did. This seems to be a common thing in Roswell.
Jul 2020
I contacted this place because of the reviews; won't be doing that ever again. First off I called off of work in order to be at home when metcalf arrived. Jerry told me he'd be here in the afternoon either between 11am- 3pm. Well it was 4 and still no sign. Called the company to ask if they were even coming they weren't even sure they had me scheduled was what I was told and finally Jerry arrived at 5:17. Jerry entered my home and you could tell he didn't even want to be here. Didn't even stay 30minutes and charged me $165, didn't find the problem and didn't even try! DO NOT RECOMMEND! will NEVER contact them again.
Called to have our patio around pool extended. Mr Metcalf came and measured and supplied us with a quote which we thought was a fair price so we hired him. He told us it would be about 3 weeks which we were ok with. 5 weeks went by and we hadn’t heard from them so I called and he told me they were so far behind and he didn’t know WHEN they could get to it. I said, I thought I was on your schedule and he didn’t reply. Never heard from them again. So I waited over a month for them to just drop the ball. HIGHLY UNPROFESSIONAL!!!!!
I spoke to him on the phone about what I needed done, he said he would call me back and never did. This seems to be a common thing in Roswell.
I contacted this place because of the reviews; won't be doing that ever again. First off I called off of work in order to be at home when metcalf arrived. Jerry told me he'd be here in the afternoon either between 11am- 3pm. Well it was 4 and still no sign. Called the company to ask if they were even coming they weren't even sure they had me scheduled was what I was told and finally Jerry arrived at 5:17. Jerry entered my home and you could tell he didn't even want to be here. Didn't even stay 30minutes and charged me $165, didn't find the problem and didn't even try! DO NOT RECOMMEND! will NEVER contact them again.