This company is amazing. I have been doing business with them for 10+ years. They did all the heating and air conditioning at my last job. They also installed a new heater in my home on Halloween My house was hectic getting 5 kids ready. The 2 guys doing the install were amazing. They got the job done and had fun. I had an air conditioner install this pass summer and all the guys were professional and fun. They clean up after themselves and explain everything they are doing.
About Universal Air
Universal Air, LLC is an HVAC company that offers maintenance services in Gallup, New Mexico for both residential and commercial communities. They specialize in installing and replacing key components to ensure the system runs smoothly for years. Customers have noted that their technicians are professional, courteous, and well-trained, often working as a team to complete installations in just one day. They take the time to explain how the new system operates and provide training on maintenance. However, there has been an incident where a customer did not receive a callback for a job view. Despite this, the customer is open to using Universal Air, LLC in the future.
Reviews
I just want to sincerely thank Bryan McDonald of Universal Air in Gallup for outstanding over the phone trouble shooting service. I was installing a modern wall mounted thermostat. Pretty straight forward process until the new (as well as the old unit) stopped working when I tried to switch them back.
I have many pets, a family, and I'm home most of the day, neither my nor their health could handle excessive heat for long.
I contacted 2 other places in town that wouldn’t be able to see me for 2-5 days a piece. Bryan personally walked me through each system over the phone and diagnosed a hidden breaker that had tripped within the thermostat tied to a circuit board.
Not… read full review
Our family hired Universal Air to service the AC unit. We received the best service from Dwight and Lynch. The gentlemen were courteous, quick, and effective. Highly recommend their company.
Photos

Hours
Good to know
- on-site services
- accepts credit cards
Location
2265 Peggy Ann Drive, Gallup, NM 87301
More Local Businesses in Gallup
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.