About Universal Air

Universal Air, LLC is an HVAC company that offers maintenance services in Gallup, New Mexico for both residential and commercial communities. They specialize in installing and replacing key components to ensure the system runs smoothly for years. Customers have noted that their technicians are professional, courteous, and well-trained, often working as a team to complete installations in just one day. They take the time to explain how the new system operates and provide training on maintenance. However, there has been an incident where a customer did not receive a callback for a job view. Despite this, the customer is open to using Universal Air, LLC in the future.

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Reviews for Universal Air

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Aug 2025
I just want to sincerely thank Bryan McDonald of Universal Air in Gallup for outstanding over the phone trouble shooting service. I was installing a modern wall mounted thermostat. Pretty straight forward process until the new (as well as the old unit) stopped working when I tried to switch them back.
I have many pets, a family, and I'm home most of the day, neither my nor their health could handle excessive heat for long.
I contacted 2 other places in town that wouldn’t be able to see me for 2-5 days a piece. Bryan personally walked me through each system over the phone and diagnosed a hidden breaker that had tripped within the thermostat tied to a circuit...read full review
Jul 2025
Our family hired Universal Air to service the AC unit. We received the best service from Dwight and Lynch. The gentlemen were courteous, quick, and effective. Highly recommend their company.
Dec 2024
My furnace went out just prior to Christmas. Brian stopped by, was recommended by two folks I knew, and sure enough he was on time, honest, quick to deliver sharp service, and I was back with heat by Christmas. Price was fair, 3 guys on the job getting ‘er done quickly. No mess left behind. Great experience. Thank you!!!