Universal Air
“I just want to sincerely thank Bryan McDonald of Universal Air in Gallup for outstanding over the phone trouble shooting service. I was installing a modern wall mounted thermostat. Pretty straight forward process until the new (as well as the old unit) stopped working when I tried to switch them back.
I have many pets, a family, and I'm home most of the day, neither my nor their health could handle excessive heat for long.
I contacted 2 other places in town that wouldn’t be able to see me for 2-5 days a piece. Bryan personally walked me through each system over the phone and diagnosed a hidden breaker that had tripped within the thermostat tied to a circuit board.
Not only did he save me considerable money (hint, he wouldn’t even accept a donation- that’s a stand up individual), he helped me protect my pets and my family quickly and easily. This man knows what he is doing.
It would have been worth any amount of money. 10/10 will call again.”
