About A-1 Plumbing & Drain
A-1 Plumbing & Drain is a trusted company that provides professional and friendly service. The technicians are knowledgeable and efficient, taking pride in their work to ensure customer satisfaction. Customers appreciate the company's prompt response, attention to detail, and their ability to solve complex plumbing issues. They have successfully handled septic problems, sewer repairs, and even found solutions inside the sewer system, including fitting repairs. The team is flexible with charges based on the situation and cares about fairness. Their experience and professionalism make A-1 Plumbing & Drain a reliable choice for all plumbing needs. Recent reviews highlight the technicians' courteous and clear communication, with one team member explaining exactly what was happening with a plumbing problem at a cabin. The company has also been praised for quickly jetting the line, scoping it, and confirming it was OK after other companies failed to complete the job. They are recommended for sewer work, especially for rooftop vent issues. Technicians like Ernesto and Juan are appreciated for their friendly, polite, and professional service, with Juan quickly diagnosing and fixing a clogged washer drainage problem. Overall, A-1 Plumbing & Drain is known for their quick, effective, and trustworthy service.
We had our toilets back up and called A-1 in the morning based upon a recommendation of someone I trust. They made it out the same day in the afternoon. Samuel was the technician and he was great. He snaked the clean out for over 100 ft but then determined that the problem was at the city connection. He went to go get some covers for our clean out drains and I called the city and they came right out and Samuel came back and had a good conversation with them to coordinate the work. Robert from the city and his coworker were able to clean out the city drain and now everything's working. But Samuel was great and really appreciated his positive attitude.
A-1 Plumbing did an awesome and efficient job. Jerry found out the problem right away and it’s still working great. Super reasonable pricing and quick service. Will definitely use them again.
Had issues with front desk answering questions correctly . Didn’t get clear answer on plan. Ernest showed up first for kitchen drain that was causing issue. Was told that camera would be used first then snake by front office staff. Ernest clarified that 1. Trial of snake first. 2. If there is a blockage that he can’t get thru THEN camera would be needed (leave snake in place and camera would be used to locate blockage). Didn’t need to use camera; Ernest called office to cancel. He fed snake approx 40ft w water running and now we have a clean drain. He answered all my questions. Will be using them for any future drain issues. Feel confident in their service. He did...read full review