About USA Insurance
Reviews for USA Insurance
Write a reviewHours
Monday: 9AM - 12PM
1 - 5PM
Tuesday: 9AM - 12PM
1 - 5PM
Wednesday: 9AM - 12PM
1 - 5PM
Thursday: 1 - 5PM
9AM - 12PM
Friday: 9AM - 12PM
1 - 5PM
Saturday: ClosedSunday: Closed
Based on the provided reviews, USA Insurance is a 100% locally owned and operated independent agency in Otero County, offering affordable and reliable insurance choices across New Mexico. The agency is focused on customers and their insurance needs, providing the highest level of customer service. Customers highlight the expertise and professionalism of the staff. Stacy handled an insurance change with expertise and professionalism, being courteous and prompt. For a complex situation involving a variety of programs and services, Patti Stone went to work right away, and the client now has two policies. Karen made the process of getting homeowners insurance completely seamless and stress free. Misty is the epitome of professionalism, always courteous, knowledgeable, and incredibly dependable, making the entire insurance process smooth and stress-free. Kaytie Tapley has excellent customer relations skills, is efficient, and very patient. The agency is highly recommended by clients who are thankful for their service.
Cesar was wonderful and helped me easily navigate through the insurance purchasing process. He made it absolutely painless. I highly recommend going to see him for all of your insurance needs.
Stacy handled our insurance change with expertise and professionalism. We changed the vehicle we were buying and she never hesitated in making the new change. Stacy was very courteous and prompt in making the changes we requested, as well as sending the information to the dealer, bank and us. She was excellent.
Because we have such a variety of programs and services, CAPPED, Inc. and Trinity Turtle Healing Labyrinth Park pose a problem to the Insurance world. After spending no less than 150 hours preparing documents, talking with agents in several local and regional agencies, making multiple phone calls --- most of ich were ignored - - - we were blessed to be referred to at USA Insurance in Alamogordo, NM. Patti Stone was our agent and she went to work for us right away. We now have two policies, one for CAPPED, Inc. and the other for Trinity Turtle Healing Labyrinth Park. We recommend this Agency at 10 Stars! I was also fortunate to meet Carolyn Boles, she and her husband...read full review