About Tenafly Eye Associates
Tenafly Eye Associates in Tenafly, NJ is a comprehensive eye care center offering a wide range of services. Patients can receive annual eye exams for eyeglasses and contact lenses, as well as treatment for eye conditions like cataracts, glaucoma, and macular degeneration. The center also performs LASIK surgery, eyelid surgery, and offers cosmetic injections. Patients appreciate the friendly and helpful staff, who are noted for their professionalism and clarity in addressing concerns. Dr. Evan Chang is recognized for his caring and knowledgeable approach, spending ample time with each patient. Dr. Jacob Chung also receives positive mentions for his thorough explanations throughout the surgical process. However, some patients have pointed out recent communication issues and a lack of clarity regarding the practice's management.
The billing staff is the worst to talk to. No sense of customer service and courtesy. The billing person was rude and unprofessional. She put the phone down on me without even a customary - is there any thing else I can help with ?
Not returning back as every year they goof up in the insurance claim and demand our patience in dealing with their incompetence.
Booked an appointment with Dr. Chang for a slightly urgent eye issue. The doc was great! Quickly determined what was wrong and game me a course of action. Also told me about how to avoid getting into the same situation again. Very happy with Dr. Chang!
The assistant, Paul, was verry professionel and clear as to what he was doing to evaluate my vision problem. Dr. Chiew provided pictures of my etina and pointed out lesions there in which was helpful. She's a pro