About Focus HVAC
Focus HVAC offers exceptional heating and air conditioning service with quick response and affordable rates. They provide outstanding customer service, taking the time to answer questions. Their technicians are professional, efficient, and honest, showing up on time. They have successfully installed new systems, including central air conditioning and heaters. Everyone is very nice and professional, from the person that answers the phone to the techs. They are always easy to schedule and go out of their way to serve you quickly. It is a relief knowing you have them to call, and they are highly recommended. Focus HVAC is the only company used for all heating and cooling needs. They did a high quality job at a very fair price. Focus HVAC continues to be a responsible and very professional company. They are an honest company. They had a tankless water heater/heater installed 6 years ago, and the process was seamless. When there were problems with the air conditioner, someone was at the house within an hour on a hot Sunday afternoon. They informed about a loan program that was qualified for and it was all handled by them. While waiting for approval, they were offered air conditioners at no cost. The install was seamless. The service technicians were prompt, friendly, and clean. The office staff were wonderful, callbacks were immediate, and all questions were answered promptly.
Service was taken care of fast and done well. Overall turnaround from confirmation of work to parts being ordered was fast. Very easy to work with and will be using them again in the future
I've used focus HVAC before and always had great service, but this time they really went above and beyond. My Munchkin boiler stopped producing hot water, but wasn't throwing any error codes. Their first visit didn't pin it down, and control board replacement was suggested, but I wasn't convinced. One thing they didn't try was to call the boiler system by turning on the heat. Once I did that, the boiler kicked on. So I called Focus back with this info, but it was the weekend so I got sent to their answering service. Not even 15 minutes later, John one of their senior techs/managers called me back, he spent 45 minutes walking me through diagnostics over the phone, and...read full review
Very professional, timely and they keep our system working great 👍🏻