About Edwards Appliance Services. Factory authorized service
Edwards Appliance Services is a factory-authorized service provider that specializes in repairing a wide range of appliances, including Viking Pro and Speed Queen. Customers have praised the company's excellent customer service, with knowledgeable technicians like Ray and Fred who diagnose issues accurately, order parts promptly, and complete repairs efficiently. The company is known for its responsiveness, with easy appointment scheduling and technicians arriving on time or even early. Customers have had great experiences with Edwards Appliance Services, rating them highly for their expertise in fixing even the most sophisticated built-in appliances.
Fred came out and fixed my oven, he’s the owner. Great guy, very friendly, showed up on time, and had the part in his truck. Asked about my fridge as well as the service light was on and he serviced that while he was out as well, which was great. Very clean and thorough work. Great experience, I highly recommend him.
I placed a service call for my speed queen washer. The woman who answered was very pleasant. Technician arrived as scheduled. The technician replaced the belts. The price was reasonable and the technician was courteous and knowledgeable. This was my 1st time using them. I will definitely use the again. I was pleasantly surprised. I was a bit apprehensive after reading some of the reviews previously posted but I thought I would give them a shot and decide for myself. I’m glad I did!!!!’
My husband and I couldn't of had a better repair man than Ray. Not only was he personable but also had shared some tips about our refrigerator that we didn't have any knowledge about. He had to come twice because he didn't have the right valve for our fridge, but he ordered the part Immediately and it came within a week. Thank you Edwards Appliance for your awesome work.