The person at the front desk literally snapped at me for giving a 15% tip (she wanted 20, she kept yelling 20,20! Then snatched my money, rolled her eyes and walked away). I've never experienced this before from a massage place. Definitely would not recommend this place
Bohang Zhang
Jun 2023
actually all good but the attitude of an old lady is really bad. I told her 20% tips and she said okay it should at least 25% and will not welcome me again. Perfect! Why not can I give 0 star here haha
Yesenia Arroyo
Jan 2023
The person at the front desk literally snapped at me for giving a 15% tip (she wanted 20, she kept yelling 20,20! Then snatched my money, rolled her eyes and walked away). I've never experienced this before from a massage place. Definitely would not recommend this place
Jessy A.
Dec 2022
The person at the front desk demanded a 20% tip. It was very unpleasant. She snatched the money from me, rolled her eyes and walked away when I didn't comply with her demand. I will never come to this place again which is a shame because I wanted to make this my regular spot. Also telling all my girlfriends not to come here. Such a shame to lose business over $5 this person felt entitled to.
Theresa T.
Nov 2022
I went to this store for massage 3 times before. The first 2 times were ok. However the last time was very disappointed. I & my hubby booked 90 minutes massage for each. We came on time & were waiting on the room for about 10 minutes. And right after they entered into the room - one lady kind of force my hubby to take the deep tissue massage which is more money than regular massage. I told her we had massage here before we just want the same type of massage we had before. She was not happy and did not want to do the massage and left - the room. so another woman came to do the massage for my hubby. during the massage, I can tell they were intended not to put the effort to do the massage. At the end of the massage - I also found that they set the alarm to stop the massage 10 minutes earlier. I was quietly asked them why they stopped the massage 10 minutes earlier. The woman replied to me that next time they will make up the minutes for us. We were not happy about it. And guess what - At the payment desk- they even asked us to pay 20% for the tips.... !!!??? We are not going back again.
Danette C
Nov 2022
The room is a comfortable temperature. Good, full body massage.
Swetha G
Oct 2022
I booked for an hour appointment for deep tissue and lady ended it 10 mins earlier. She decided tip I should pay.. sorry how much I must pay. Never going back there again.
Chloe Madison
Aug 2022
I have been to this spa dozens of times and I never had an issue worth writing about until today. I called and made an appointment for two 60 minute massages, they even confirmed with me. When I got there she asked what we were getting and not realizing their menu and prices had changed we wanted to take a second to look over what we wanted. We were talking about doing 45 mins but had not confirmed with the lady. She took a phone call and gave our 60 min time slot away without even making sure that we didn’t want it. That was the first thing thing that annoyed me but I moved on. I hurt my back yesterday and really needed a massage. My massage felt like it was being rushed and was not at all deep tissue. I asked for her to only do my back which she said okay to but later ignored. I got up from my massage in more pain then when I laid down. When it came time to pay it was $50 which I paid in cash. I asked for change for $10 to give a tip but then the lady started yelling at me about 20% tip. And started pointing to the menu saying 20%. Absolutely nowhere listed on this menu is 20% tip must be included. I always tip between 15-20% for a massage but this massage wasn’t worth a tip. Another lady came in when I was telling the masseuse why I wasn’t tipping more and tried to give a bs explanation. I took my $10 back and when I did they finally gave my change and laughed in my face. I will not be returning. I don’t know what changed at this place but they need to fix it.
Guoyong Hu
Aug 2022
Had an amazing experience here. Found this place with my co-worker. Really help us to relax after a long day of work. Very good massage, reasonable price, and everyone here is very friendly. Definitely recommend this place!
nscb nscb
Terrible massage. Please save your money.
Jessy Arroyo
The person at the front desk literally snapped at me for giving a 15% tip (she wanted 20, she kept yelling 20,20! Then snatched my money, rolled her eyes and walked away). I've never experienced this before from a massage place. Definitely would not recommend this place
Bohang Zhang
actually all good but the attitude of an old lady is really bad. I told her 20% tips and she said okay it should at least 25% and will not welcome me again. Perfect! Why not can I give 0 star here haha
Yesenia Arroyo
The person at the front desk literally snapped at me for giving a 15% tip (she wanted 20, she kept yelling 20,20! Then snatched my money, rolled her eyes and walked away). I've never experienced this before from a massage place. Definitely would not recommend this place
Jessy A.
The person at the front desk demanded a 20% tip. It was very unpleasant. She snatched the money from me, rolled her eyes and walked away when I didn't comply with her demand. I will never come to this place again which is a shame because I wanted to make this my regular spot. Also telling all my girlfriends not to come here. Such a shame to lose business over $5 this person felt entitled to.
Theresa T.
I went to this store for massage 3 times before. The first 2 times were ok. However the last time was very disappointed. I & my hubby booked 90 minutes massage for each. We came on time & were waiting on the room for about 10 minutes. And right after they entered into the room - one lady kind of force my hubby to take the deep tissue massage which is more money than regular massage. I told her we had massage here before we just want the same type of massage we had before. She was not happy and did not want to do the massage and left - the room. so another woman came to do the massage for my hubby. during the massage, I can tell they were intended not to put the effort to do the massage. At the end of the massage - I also found that they set the alarm to stop the massage 10 minutes earlier. I was quietly asked them why they stopped the massage 10 minutes earlier. The woman replied to me that next time they will make up the minutes for us. We were not happy about it. And guess what - At the payment desk- they even asked us to pay 20% for the tips.... !!!??? We are not going back again.
Danette C
The room is a comfortable temperature. Good, full body massage.
Swetha G
I booked for an hour appointment for deep tissue and lady ended it 10 mins earlier. She decided tip I should pay.. sorry how much I must pay. Never going back there again.
Chloe Madison
I have been to this spa dozens of times and I never had an issue worth writing about until today. I called and made an appointment for two 60 minute massages, they even confirmed with me. When I got there she asked what we were getting and not realizing their menu and prices had changed we wanted to take a second to look over what we wanted. We were talking about doing 45 mins but had not confirmed with the lady. She took a phone call and gave our 60 min time slot away without even making sure that we didn’t want it. That was the first thing thing that annoyed me but I moved on. I hurt my back yesterday and really needed a massage. My massage felt like it was being rushed and was not at all deep tissue. I asked for her to only do my back which she said okay to but later ignored. I got up from my massage in more pain then when I laid down. When it came time to pay it was $50 which I paid in cash. I asked for change for $10 to give a tip but then the lady started yelling at me about 20% tip. And started pointing to the menu saying 20%. Absolutely nowhere listed on this menu is 20% tip must be included. I always tip between 15-20% for a massage but this massage wasn’t worth a tip. Another lady came in when I was telling the masseuse why I wasn’t tipping more and tried to give a bs explanation. I took my $10 back and when I did they finally gave my change and laughed in my face. I will not be returning. I don’t know what changed at this place but they need to fix it.
Guoyong Hu
Had an amazing experience here. Found this place with my co-worker. Really help us to relax after a long day of work. Very good massage, reasonable price, and everyone here is very friendly. Definitely recommend this place!