Broadway Family Dental
“I love this team. Theyre so professional . I see the improvent in my dental health since I started coming here .”
Dentists in Passaic picked by BestProsInTown
“I love this team. Theyre so professional . I see the improvent in my dental health since I started coming here .”
“Hi Jacky:
I don't even know how to start.. This problem is getting out of hand. My name is Carlos Chavez and I have been a client of Dr. Castillo for many years.The office I visit is the one in Passaic.. Now you have a person who is doing the billing who doesn't even know what's happening,.. which is very bad for you !! organization!!!.I have already given all my insurance payments...Not just once, 3 times and they keep increasing my payment.They tell me the girl who worked there is no longer there and , they don't know about the papers Now they're charging me an old account that never was..3 or 4 years ago. When I called, they told me it was a computer problem.I'm tired of going there and trying to resolve this as people, but it's not possible. I already gave them my insurance papers and my portion of the payment. I called , but I see there's no solution. That manager is useless. They've already lost me as a client and will lose more. I'll send you the documents.
Carlos Chavez
I'm not going to pay $441.80 for something they don't even know where it came from. They've been charging me this money for years, and they told me to forget about it, that it was a computer error. I went there in person, and they made copies of everything for nothing; they didn't even give me an answer. The person they have working there is incompetent and doesn't know anything. They've already lost me as a customer. and Jacky never anwers me i went to the office they copy my papers they tall me dont worry I never heard from them again.but they keep send the statement horrible I'm not the only one.
Carlos”
“Needed a back tooth protected after a deep root canal treatment. They walked me through the choices between metal or porcelain crowns because I wanted it to blend in with my bite when laughing. The actual dental crown procedure went smoothly, and eating on that side feels entirely normal again.”