BJ's Optical

BJ's Optical offers comprehensive vision care with professional eye exams from independent doctors of optometry and ophthalmology. The staff is known for their excellent service, with one reviewer praising the "phenomenal" help from an optical department employee, who was "super nice" and great at finding the perfect glasses. The optician manager, Maris Pinedo, is also described as "extremely helpful" and providing "gentle and keenly observant advice" on frame selection. The business offers a wide assortment of popular frames and accepts FSA/HSA benefits. Customers can expect thorough appointments, with doctors taking the time to answer questions and run multiple tests. The staff is committed to providing a clean and safe environment, with extra precautions taken during the COVID-19 pandemic. Recent visitors highlight the staff's patience and caring attitude, especially when redo lenses due to prescription errors, and the willingness to repair damaged glasses at no charge. Customers also appreciate great customer service during measuring and pickup times, though some find the cost of lenses quite high and wish for discounts.