About Roto-Rooter Plumbing & Water Cleanup of Medford
Roto-Rooter Plumbing & Water Cleanup of Medford has earned a strong reputation for dependable plumbing services since 1935. The company offers professional solutions for both routine plumbing needs and emergency situations, available 24/7 year-round for homes and businesses in the Medford area. Customers appreciate the team's professionalism, quick response times, and courteous service. When faced with urgent issues like water leaks or sewer line collapses, Roto-Rooter technicians respond promptly, often arriving within thirty minutes to an hour, and work tirelessly to resolve problems efficiently. They handle a wide range of services, including drain cleaning, sewer repairs, water damage restoration, water heater repairs, and fixture replacements such as toilets and sinks. The staff, especially technicians like Dennis and Ken, are praised for their professionalism, compassion, and thoroughness in assessing issues and providing clear estimates. The company’s use of professional-grade equipment ensures prompt and reliable service. Customers also value their ability to manage extensive restoration projects, including water removal and cleaning after flooding or water damage. Despite some concerns about pricing, most reviews highlight the company's punctuality, friendly attitude, and commitment to restoring their clients' homes and businesses quickly and effectively. Overall, Roto-Rooter of Medford is known for quality service, experienced staff, and a customer-focused approach.
My technicians were great! They explained everything they were doing and showed me the blockage that was cleared out. They also showed me where the city’s main had a huge root growing through it so I could call the township and advise them on the obstruction. Very polite guys!
We had to cancel the original appointment because the technician could not come within. The Window promised. When the technician did come the next day, everything was fine and went well. The price quote it was extremely expensive, but we agreed on a lower rate.
I had a water sewer main line to collapse in my basement and water was everywhere. The first person to arrive to assess everything was Dennis Rosales. I would like to send my most sincere gratitude for Dennis’ professionalism and compassion shown to me during this time. He went over and above to ensure a speedy restoration, especially since I have asthma. Dennis has stepped up to answer any and every question and call that I had. His team worked tirelessly until the job was complete to health standards and more. Dennis is a VIP employee to say the very least. I appreciate him and the Roto Rooter team for taking such great care of myself and the condition of the situation....read full review