Initially (pre-sale) my contact with Tri-State went well. During the design and contract process I found mistakes that were rectified when I pointed them out (read/review carefully). The installation went okay. Until it rained and the wall of windows they installed started leaking. I tried getting them back there to no avail. Luckily my cousin (master carpenter) and I have a background in construction. We were able to diagnose and repair the faulty/missing caulk. Then within a year of installation the window seals on all the windows failed. That left me with a wall of foggy and stained glass. Their representative even confirmed that the window seals weren't... read full review
April 2024
I cannot speak highly enough of Tri-state Building Specialties. After over 15 years since the initial porch construction, they honored their warranty and rectified all the issues we had encountered. Dominick, our point of contact, was exceptional to work with.Tri-state Building Specialties' commitment to customer satisfaction is unmatched. Their professionalism, attention to detail, and dedication to quality craftsmanship are truly commendable. They went above and beyond to ensure that our porch was not only repaired but also improved upon.The entire process, from scheduling the repair to the completion of the work, was seamless. Dominick was communicative, knowledgeable,... read full review
November 2022
My beautiful sunroom 12x26 it's magnificent ? Dennis is professional I changed my mind 3 times he was so patient and always agreeable. Room is beyond our dreams perfect!Services: Home renovations
Initially (pre-sale) my contact with Tri-State went well. During the design and contract process I found mistakes that were rectified when I pointed them out (read/review carefully).
The installation went okay. Until it rained and the wall of windows they installed started leaking. I tried getting them back there to no avail. Luckily my cousin (master carpenter) and I have a background in construction. We were able to diagnose and repair the faulty/missing caulk. Then within a year of installation the window seals on all the windows failed. That left me with a wall of foggy and stained glass. Their representative even confirmed that the window seals weren't... read full review
I cannot speak highly enough of Tri-state Building Specialties. After over 15 years since the initial porch construction, they honored their warranty and rectified all the issues we had encountered. Dominick, our point of contact, was exceptional to work with.Tri-state Building Specialties' commitment to customer satisfaction is unmatched. Their professionalism, attention to detail, and dedication to quality craftsmanship are truly commendable. They went above and beyond to ensure that our porch was not only repaired but also improved upon.The entire process, from scheduling the repair to the completion of the work, was seamless. Dominick was communicative, knowledgeable,... read full review
My beautiful sunroom 12x26 it's magnificent ? Dennis is professional I changed my mind 3 times he was so patient and always agreeable. Room is beyond our dreams perfect!Services: Home renovations