Quality Roofing
“I had a really good experience with Quality Roofing from beginning to end. Franklin was the person I originally spoke with and he was always easy to communicate with and worked with me throughout the whole process. Juan was on site managing the project and kept me updated with pictures and messages every day, which I really appreciated.
Once they opened up my old roof, they found cedar shake underneath and realized the main roof needed all new plywood before the new roof could be installed properly. Obviously that was something I wasn’t expecting and it increased the cost of the job, but they showed me exactly what was going on, explained why it was necessary, and worked with me on the additional cost and payment arrangement instead of putting pressure on me.
Another thing I appreciated was when I realized the shingle color wasn’t as close to my existing roof as I wanted. I brought it up to Juan and there was no argument or attitude about it. They hadn’t installed much yet, so he told me no problem, they would remove what they had put down and get me a color that matched better. That meant a lot because they could’ve easily tried convincing me to just leave it.
The crew worked hard, cleaned everything up at the end of each day, protected the roof when they weren’t finished, and Juan kept me informed the entire time. They also took care of a bird nest/opening I had mentioned and made sure the area was sealed up.
Overall, I’m very happy with how everything turned out. Roofing is a big expense and when unexpected things come up it can definitely be stressful, but Franklin, Juan and the crew made the process a lot easier. They were professional, respectful and most importantly they stood behind their work and took care of my concerns without giving me a hard time.
Thank you Franklin, Juan and the whole Quality Roofing team. I definitely recommend them to anyone looking to get roofing work done.”
