Updated review: Alpha Moving contacted me after this review and are in the process of rectifying the issues. In terms of the missing suitcase, there was a misunderstanding on my part, so they will be returning the suitcase. They will also file a claim so that my chair can be replaced. In light of their prompt response, I am updating my review to give them 5 stars. We all make mistakes (clearly I did in my initial review), and it is refreshing to see a company which takes these issues seriously and handles everything courteously and professionally. The move itself was professionally organized and completed, and I was satisfied by the speed of the packing and delivery.... read full review
March 2024
Alpha moving and storage helped me to move my mother from one assisted living facility to another. they showed up early and made what i was expecting to be a very stressful day very easy. all of the workers were nice and helpful and i would highly recommend them for any moving needs that you may have,
December 2023
The estimator was very nice. He clearly explained the price structure which is straightfoward and didn't try to push me since he well undertood moving is a stressful process. On the day of moving, everything changed with the lead mover who tried to trick me throughout the entire move - He first tried to sell me the flat rate and I politely rejected since I like the houly structure that I signed on the contract. Thirty minutes later, he stopped moving and came to me again selling the flat rate, and even threatened that more material and hours will be used and ended with a much higher price than the oringal estimate. - Too much Idle Times hand "Calculating"... read full review
Updated review: Alpha Moving contacted me after this review and are in the process of rectifying the issues. In terms of the missing suitcase, there was a misunderstanding on my part, so they will be returning the suitcase. They will also file a claim so that my chair can be replaced. In light of their prompt response, I am updating my review to give them 5 stars. We all make mistakes (clearly I did in my initial review), and it is refreshing to see a company which takes these issues seriously and handles everything courteously and professionally. The move itself was professionally organized and completed, and I was satisfied by the speed of the packing and delivery.... read full review
Alpha moving and storage helped me to move my mother from one assisted living facility to another. they showed up early and made what i was expecting to be a very stressful day very easy. all of the workers were nice and helpful and i would highly recommend them for any moving needs that you may have,
The estimator was very nice. He clearly explained the price structure which is straightfoward and didn't try to push me since he well undertood moving is a stressful process. On the day of moving, everything changed with the lead mover who tried to trick me throughout the entire move - He first tried to sell me the flat rate and I politely rejected since I like the houly structure that I signed on the contract. Thirty minutes later, he stopped moving and came to me again selling the flat rate, and even threatened that more material and hours will be used and ended with a much higher price than the oringal estimate. - Too much Idle Times hand "Calculating"... read full review