Reviews for Matrix
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Google: 4.8/5
BBB: No Rating
My A/C broke one day, and I called Matrix. I did have warranty but their techs were busy so they suggested to call my own and then I will be reimbursed. Issue was with 2 small parts that got rusted ($50 value), the charge was $580. I did not care about it much, as I thought to be reimbursed, and Ok'ed the job.Well, the Matrix tech in convo with my warranty told them that I did not maintain the unit, supplied pics to them of the unit being dirty ( 22 years being outdoor), and I got denied. I felt cheated and I felt Matrix had their own interest but not mine. The unit was fixed in 25 mins.Cost over $500.Service: Repair HVAC
Kevin is the absolute best! We had a complex AC installation and he did a fantastic job. He did it the right way, was extremely communicative throughout the process, and went above and beyond for us. We were new to the area and got the referral for Matrix from our neighbor. Hiring Kevin was the best decision we made and we will recommend Matrix Heating and Cooling to everyone!Services: HVAC duct & vent installation