I called Rich’s Plumbing for an estimate to replace the hot water heater in a condo.
Field Manager, Rich Loehr (not the owner) arrived on time and did a very thorough assessment of the situation. He made several recommendations to make sure the install would be an improvement to the current (very old) set up and to assure the installation would satisfy all current code requirements. He also took a look at the HVAC system and recommended maintenance and cleaning, which I agreed it needed.
Rich was very knowledgeable and explained everything in detail. I had complete confidence in him almost immediately and so I did not hesitate to give him my business.
Although mine… read full review
About Rich's Plumbing Heating & Air Conditioning, Inc.
Rich's Plumbing Heating & Air Conditioning, Inc. is a family-owned and operated company that has built a solid reputation as the most trusted plumbers in New Jersey over the past 25 years. Known for their punctuality, excellent work, and 100% customer satisfaction, the company takes customer feedback personally and always strives to improve its services. Customers frequently praise the professionalism, knowledge, and friendly customer service of the technicians, who go above and beyond to ensure a great experience. Reviews highlight excellent service, with technicians arriving promptly to fix issues like hot water problems and plumbing leaks. The crew is described as honest, fast, and reliable, often completing work in a single day. Customers express appreciation for the thoroughness of the technicians, who leave everything clean and tidy after their work. Many recommend Rich's Plumbing Heating & Air Conditioning, noting that they have consistently provided top-notch service for various issues, including HVAC replacement and plumbing repairs. The team also has a reputation for better prices than others in the area, and if problems arise, they return promptly to fix them. The installer for hot water heater leaks is especially commended for being excellent and very knowledgeable. Customers have also appreciated the technicians' dedication, making sure they have heat and central air, and taking their time to get everything done properly. Many clients rely on this team for repairs, replacements, and maintenance at multiple locations, and they regularly exceed expectations.
Reviews
Came when it was pouring heavily. Fixed and out in an hour.
Rich was extremely helpful and fixed our HVAC unit almost immediately . He was very informative and kept me updated on everything that was going on. Was very happy to get them recommended for the fix. Will always use them going forward
Photos

Hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
366 Cranbury Road, East Brunswick, NJ 08816
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