About Krystal Nails
Krystal Nails is a local salon that offers a range of nail services, including acrylic removal, gel manicures, and pedicures. The owner, Joann, is known for her direct communication style, but many customers describe her as kind and caring. Joann and her staff, including Nam, provide excellent service and attention to detail. The salon is also praised for its affordable prices and high-quality work. While some customers have had mixed experiences with the staff, the majority of reviews highlight the salon's friendly atmosphere and community-oriented approach. Overall, Krystal Nails is a reliable and affordable option for those seeking professional nail care in the area.
I decided to try out this place passing by this place for years. I stopped by on 07/13/24 for builder gel fill in $40 & gel Pedi $35. Once again, I was set up with a male nail tech.... I told him make my nails look natural (not bulky) and keep the shape. What I discovered is he filed some or my nails crooked and his polish technique was beginner level as I had streaks and an uneven application (when held up to the light. I did not tip... my tip is DO BETTER IF U WANT MY COINS! I knew I wouldn't return and I haven't. Pedicure was also rushed and not to my liking. Ugh 🙄
I was looking for a close by salon that was open and able to service me at such a late time in the day. I arrived around 6:05 and inquired if there was time for acrylic take off and gel manicure. Jo Ann was very attentive and even though they close at 7 she took me in. I started the take off process with a lady who seemed like she hates working there and had horrible customer service. So needless to say I was super relieved that she was sent to work on someone else who arrived for a pedicure. Joann after finishing up a client took care of me and was super friendly, patient and really cared about my nails and provided great advice and stayed late just to finish my nails. I will definitely be returning.
I moved to Nj 3 years ago and Krystal mail has been my go to! The reviews peg Joann, the owner, as rude and unprofessional but that is far from the truth. She is just a very direct and firm woman, but one of the kindest people I’ve met in Bloomfield. She almost ALWAYS remembers a person’s name and what’s going on in their life. That’s a community person Joann and Nam are great here and the women who do the pedicures are also very kind. Check them out!