414 N Harrisburg Ave, Atlantic City New Jersey 08401
Exceptional Service – Highly Recommended!
As a rental property owner, one of my tenants recently contacted me about a shower that was draining extremely slowly. I immediately reached out to several well-known plumbing companies in the area, but every one of them told me they were booked at least a week out.
That’s when I called Charlie DelRoss Plumbing.
I had heard nothing but positive things about Charlie over the years and had referred others to him before, but this was the first time I personally needed his services. When I initially called, Charlie explained that his schedule was already full and that his earliest availability was still several days away. After I explained my situation and the concern of having a tenant dealing with the issue, he didn’t hesitate—he rearranged his schedule and made time to come out that very same day.
From the moment he arrived, it was clear why so many people speak so highly of him. Charlie quickly diagnosed the problem, had everything he needed on hand, and resolved the issue during the first visit without needing to leave for parts or supplies. What could have easily turned into multiple service calls became a simple, efficient repair.
Beyond his technical expertise, Charlie’s professionalism was outstanding. He was courteous, respectful, punctual, and treated both me and my tenant with genuine kindness and respect. In today’s world, finding someone who combines exceptional skill with old-fashioned customer service is becoming increasingly rare.
To top it all off, his pricing was more than fair—honestly, I was pleasantly surprised by the value he provided.
My tenant was thrilled with the experience, the issue was completely resolved, and I couldn’t have asked for a better outcome. Charlie went above and beyond in every way, and because of that, he has earned a customer for life.
If you’re looking for a plumber who is knowledgeable, dependable, responsive, fairly priced, and truly cares about his customers, look no further than Charlie DelRoss Plumbing. I recommend him without hesitation and will absolutely be calling him first for any future plumbing needs.
Thank you, Charlie, for reminding me what exceptional customer service looks like.