Recently, our pool maintenance company owner retired leaving our association with having to locate a new pool service company. Our pool was unexpectedly left with an unhooked up new skimmer that delayed our opening. Fortunately, our new affiliation with Atlantic Pool & Spa became a saving grace as owner Mike and his fabulous team immediately on a Sunday troubleshooted our pool issues and resolved in one day. Shout out to entire team who have consistently provided excellent care!
November 2023
Great customer service…I went in to buy hot tub filters but knew nothing about them. The two sales reps at the front counter spent some time explaining how hot tubs work and how to fill and get one going. After filling my tub, I had an error message, called to see if they would walk me through troubleshooting. Joe dedicated a lot of time to explaining different ways to get the jets going. A couple weren’t working so we set up a maintenance appointment. He then called me back as he thought of something else which got all the jet working properly. Really happy with the customer service I received and will be going to back for sure.
July 2022
I wanted to take a moment to thank the staff for everything! We have a 45,000 pool and they help with everything from opening, closing, and all services in between. Great local shop I highly recommend using them without reservation.
Recently, our pool maintenance company owner retired leaving our association with having to locate a new pool service company. Our pool was unexpectedly left with an unhooked up new skimmer that delayed our opening. Fortunately, our new affiliation with Atlantic Pool & Spa became a saving grace as owner Mike and his fabulous team immediately on a Sunday troubleshooted our pool issues and resolved in one day. Shout out to entire team who have consistently provided excellent care!
Great customer service…I went in to buy hot tub filters but knew nothing about them. The two sales reps at the front counter spent some time explaining how hot tubs work and how to fill and get one going. After filling my tub, I had an error message, called to see if they would walk me through troubleshooting. Joe dedicated a lot of time to explaining different ways to get the jets going. A couple weren’t working so we set up a maintenance appointment. He then called me back as he thought of something else which got all the jet working properly. Really happy with the customer service I received and will be going to back for sure.
I wanted to take a moment to thank the staff for everything! We have a 45,000 pool and they help with everything from opening, closing, and all services in between. Great local shop I highly recommend using them without reservation.