About Ciardelli Fuel Company, Inc.
Ciardelli Fuel Company, Inc. is a third-generation, family-owned business established in 1957, serving southern New Hampshire and northern Massachusetts. The company provides propane and oil delivery, as well as HVAC services, with a strong focus on customer service. Customers praise the courteous and friendly staff, who are reliable, responsive, and professional. They are available to address urgent needs, including after-hours calls, and offer complimentary services when necessary. Many customers have shared positive experiences, highlighting the professionalism, expertise, and accountability of staff members like the propane operations manager. The company is known for exceeding expectations, especially in residential construction projects that involve fuel and propane tanks. Customers appreciate the timely solutions and dependable service, which build long-term trust. Ciardelli Fuel is also recognized for its quick response to urgent requests, often fulfilling them within a day or two. The company’s kindness and great service extend to special requests, such as early installation appointments, and they are known for their willingness to come even on weekends and holidays if needed, providing peace of mind to customers. With a reputation for kindness, respect, and expertise, Ciardelli Fuel has earned an A+ rating from the BBB and continues to be a trusted provider in the region.
About six weeks ago, Ciardelli took out my oil burner and oil tank, and installed a Rinnai tankless hot water heater. (I have a heat pump for air heating and cooling.) I had the water heater installed with two options so I could start creating and circulating hot water before I opened a faucet.
At the beginning of my project, I contacted Ciardelli for a quote. After a short visit and discussion by Jeff Brown, I had a quote within about a week. Since I also had a quote from a plumbing company for a Rinnai installation, Ciardelli's quote was competitive, especially with regard to the removal of the oil burner and oil tank. Jeff was very responsive and helpful with...read full review
Always take care of us.
Called over the weekend for an emergency that another oil company was responsible for! Matt himself came out and got us back up and running!! Called this morning to set up our account, he had us already all set up - now, that’s customer service!