About Vision Center
Vision Center is an optical shop that provides excellent customer service and medical care. When the hospital's optical shop closed, a customer turned to Vision Center for a new pair of glasses with advanced progressive lenses. Although there were initial issues with the lenses, the staff was patient, determined, and spent a lot of time trying to solve the problem. They even went as far as contacting the customer's previous optical shop to obtain their records. The customer is now satisfied with their new lenses, which they received at no extra cost. Another customer visited Vision Center with their older, battered eyeglasses, and Carolyn fixed and adjusted them perfectly. The customer highly recommends Vision Center for their exceptional service. A long-time customer of Keene Vision Center is thrilled with the quality of medical care and customer service they have received over the years. They are always greeted politely, seen promptly, and treated respectfully. During their recent visit, they saw friendly and professional staff members, who helped them pick new frames and lenses for their eyeglasses. They appreciated how convenient and efficient the appointments are and loved the colorful animal paintings throughout the office. Overall, Vision Center is a wonderful optical shop that cares about its customers and their vision needs.
A tremendous help with an emergency this week. Re-defining excellent, local service. Thank you Vision Center Team.
When the Cheshire hospital optical shop closed I had to find another vision shop and chose the vision center. I ordered a new pair of glasses with the advanced progressive lenses. They arrived quickly and were put in my frames in one day but after wearing them for several weeks I found my vision wasn't clear and I felt off. I called and got right in and a lot of time was spent there trying to solve this problem. I returned 1-2 more times to try and figure out the problem then Carolyn took over my case and spent even more time with me. She was intent that I would see better and went so far as to call for my record at my former optical shop and this did the trick. I now have new lenses (at no extra cost) and they are working just fine. I want to thank everyone at the center for there attention to detail, patience and determination. You have improved my quality of life.
I had my first eye exam here today and everyone was very friendly, pleasant and kind and made me feel right at ease.