Brian installed and maintained our 3 split air-conditioners since 2013. He is thorough, professional, meticulous, well prepared, and reliable, not to mention thoughtful. Dead River Company is so very fortunate to have an employee like Brian who sets such high standard for his profession. He seems to take pride in what he does and the service he provides. When his work is complete, you know you can rest easy! Thank you, Brian, and thank you, DRC! With gratitude, George and Mei-Ling
December 2024
After requesting a delivery the weekend before Christmas I was pleasantly surprised when the delivery showed up early Christmas Eve day. But, when I then got a call from the dispatcher that they could not make a full delivery because of a defective filler whistle I had to call to set up a service appointment, which I was resolved would be after Christmas. I was elated to get another call a few minutes later saying that a repairman would be out soon. That person showed up about a half hour later and fixed the problem. My full oil delivery came later in the afternoon! What could have been a very annoying situation was averted thanks to the care I received from the whole... read full review
October 2023
I have Dead River Co. For servicing my stand -by generator. Brian Priest installed it years ago and has been maintaining it ever since. I trust his judgement and expertise. I needed a new controller ,due to ants. This was replaced in a timely manner. Just had my yearly service on my generator.I wouldn't have any other company. I trust Dead River and Brian Priest.
Brian installed and maintained our 3 split air-conditioners since 2013. He is thorough, professional, meticulous, well prepared, and reliable, not to mention thoughtful. Dead River Company is so very fortunate to have an employee like Brian who sets such high standard for his profession. He seems to take pride in what he does and the service he provides. When his work is complete, you know you can rest easy! Thank you, Brian, and thank you, DRC! With gratitude, George and Mei-Ling
After requesting a delivery the weekend before Christmas I was pleasantly surprised when the delivery showed up early Christmas Eve day. But, when I then got a call from the dispatcher that they could not make a full delivery because of a defective filler whistle I had to call to set up a service appointment, which I was resolved would be after Christmas. I was elated to get another call a few minutes later saying that a repairman would be out soon. That person showed up about a half hour later and fixed the problem. My full oil delivery came later in the afternoon! What could have been a very annoying situation was averted thanks to the care I received from the whole... read full review
I have Dead River Co. For servicing my stand -by generator. Brian Priest installed it years ago and has been maintaining it ever since. I trust his judgement and expertise. I needed a new controller ,due to ants. This was replaced in a timely manner. Just had my yearly service on my generator.I wouldn't have any other company. I trust Dead River and Brian Priest.