Sorby & Son Heating is a family-run business offering top-notch heating system repairs, maintenance, and installations. Customers consistently praise the team for their fast response times, often arriving within the hour, even during emergencies like burst pipes or breakdowns on the coldest days. The team, including Tim and Josh, is described as professional, kind, and informative, taking the time to explain their work and fix problems that other companies missed. They are also commended for their quality work, from boiler and hot water tank installations to cast iron piping replacement, with repairs completed exactly at the quoted price. The office staff, including Tammy, is noted for being super friendly and helpful, with great communication and scheduling. Customers appreciate the crew's dedication, such as returning several times to troubleshoot a stubborn smart thermostat issue, and their cleanliness, leaving homes exactly as they found them. The business is highly recommended for being honest, upfront, and fairly priced, earning loyal customers who wouldn’t think about going anywhere else.
Can't recommend Sorby & Son enough! Had a couple pipes burst in our basement and they were here within an hour of calling. Had everything fixed up in about 4 hours! All the guys were great and did a good job cleaning up. We wouldn't think about going anywhere else for heating system repairs or maintenance.
Woke up on one of the coldest days of the year with a big snow storm coming in. The oil burner wasn't working. Called Soeby and Sons. Tim was at my place in less than an hour. Fixed the problem and also told me things about my burner that no one else has in the past 12 yrs. My new go to people when I need a fix or a clean. Thank you Sorby and Son's
Absolutely amazing service from Sorby & Sons!
I had a new boiler and hot water tank installed by Tim and Josh, and the entire process was fantastic. From the first contact with Tammy to the smooth installation, this family-run business is top-notch.
What truly sets them apart is their dedication: they came back several times to troubleshoot a stubborn issue with my smart thermostat until it was perfect.
I can't recommend them highly enough for their professionalism, quality work, and exceptional follow-through! Thank you guys!!