About ConvenientMD Urgent Care Dover
ConvenientMD Urgent Care in Dover, New Hampshire, provides affordable and quality care for minor injuries and illnesses without the high facility fees charged by nearby hospitals. Their friendly and polite team treats patients of all ages, ensuring a welcoming atmosphere. The receptionist, nurses, and doctors are all kind, efficient, professional, and spot on. With on-site testing, lab services, and X-rays, visits are efficient and typically under an hour. Patients appreciate the compassionate and thorough care, with staff taking the time to answer all questions with empathy and ensure correct treatments. The clinic operates on a walk-in basis, making it a convenient option for those in need of urgent care. Overall, ConvenientMD is recognized for its excellent service and commitment to patient satisfaction.
Friendly and helpful staff for appointments. However, be aware that they’ll fail to notify you about bills owed, and instead they send you to debt collections to get payment. Received a letter 4 months after an appointment from a debt collection agency for a $30 bill that I didn’t even know I had outstanding. This is after already paying one bill at the time of appointment, and another one month later. A phone call/email would have sufficed to collect payment, and been a lot less jarring than a debt collection letter, especially for something as small as $30.
Both of my providers (medical assistant whose name I cannot recall and physician assistant Lydia) were amazing! Quick and efficient but I didn't feel rushed. They both were knowledgeable and had warm and friendly personalities/bedside manner.
Had to come in because I was having a some bad upper respiratory issues and to have some chest X-rays done. The x-ray technician (wish I caught her name), Mary, and the front desk staff were all so pleasant, answered all my questions with empathy and were so thorough. 10/10 recommend.