About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of cosmetics, fragrances, and personal care products from over 500 brands. Shoppers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Colourpop. The store also carries products that meet specific ethical considerations, such as vegan, cruelty-free, and sustainable options. Ulta Beauty has a salon that provides hair, skin, and makeup services, including haircuts, color, waxing, and lash extensions. Appointments can be booked online or walk-ins are welcome when stylists are available. Customers praise the store's knowledgeable staff who are willing to go the extra mile to help find specific products. Reviewers highlight the store's large selection, competitive prices, and loyalty program as key benefits.
Amber the salon manager with the L Street Marketplace location went over and above. Helped me with issues getting two gift cards activated which took quite some time. Very patient and understanding. Great work ethics and patience like no other. Need more employees like this. Outstanding employee.
Barb Okeefe
I only got 4 stars only because it's a little bit pricey but I had 2 perfumes, and it was soo good. My husband bought it for me. Coach dream sunset and snif coco shimmy I'm obsessed.
I really like this store and prefer it to Sephora, but I've had some frustrating experiences with Curbside Pickup recently. On my first attempt, I waited over 10 minutes in the curbside stall, I didn’t check in ahead of time, as it was my first time using the service, so I didn’t realize it was an option to Check in ahead of time. I ended up going inside when no one came out and had to wait in line behind five people, even though my order was already prepared and paid for.
Determined to improve my experience, I tried again recently. This time, I checked in 15 minutes before arriving to give the team a heads-up. However, when I arrived, I waited another 10 minutes...read full review