I just had my fall inspection on my elderly furnace. I was glad when the technician, Robert, said it’s running good inside and out.
I left River City last year do to scheduling conflicts, I’m glad I went back. They installed my heat pump and furnace many years ago when I moved in to this home. They will be taking care of it until it comes time for a new one.
Robert is professional, polite and thorough.
About River City Heating, Cooling & Plumbing
River City Heating & Cooling is a family-owned business with over 40 years of experience in air conditioning and heating installation, preventive maintenance, and repairs. They are the oldest Trane dealer in the Omaha Area and have been a BBB Accredited business for over 40 years. Customers appreciate the professionalism and thoroughness of their technicians, who are known for providing second opinions, making same-day appointments, and double-checking diagnoses at no extra charge. One customer shared how a technician identified and fixed a wire issue that another servicer had missed, saving them from an unnecessary furnace replacement. The company is also praised for its honest approach, as they do not try to sell unnecessary products and always give proper maintenance advice. Their technicians are known for being thorough and friendly, and the service is consistently reliable and reasonable. Overall, River City Heating & Cooling is trusted for its expertise, customer-oriented service, and dedication to keeping units clean and efficient.
Reviews
Merlin is my requested technician. He is knowledgeable and takes time to explain what he is doing and tells me the ranges and where my equipment is at. Very trustworthy. Has been my go to tech for several years.
Merlin has been here before. He first covers his shoes as not to track in dirt. He has worked on both heating and cooling for me. He thoroughly checks everything out and explains what is working and what needs attention. He then checks to see if you have any other concerns or questions. He also responsibly shuts off the lights when he is done working, always appreciated.
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Hours
Good to know
- accepts credit cards
Location
3402 South 70th Street, Omaha, NE 68106
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