My Pure Water

Pure & Secure is a manufacturer of water distillers that has been in business for over 50 years. They serve a wide range of customers, including homeowners, schools, businesses, hospitals, labs, governments, and even many US Embassies. One satisfied customer praised the machine for cleaning New York City tap water so effectively that it tasted like a clear mountain stream. They were particularly impressed with the customer service, highlighting the helpfulness and friendliness of the staff. The reviewer had an issue with their Mini CT countertop distiller, which was resolved by Karl from the service team. Despite expecting to be charged for the repair, they received the machine back in perfect condition with a $0.00 invoice. The customer emphasized the value of the machine, stating that it had paid for itself several times over by saving them money on commercial distilled water and the time and effort of going to the store. Another customer has had the Mini Classic distiller for years and uses it nearly daily. They appreciate the reliability of the machine and the fact that the water never comes into contact with plastic. The reviewer has had to replace a few parts over the years, which were shipped almost immediately and were easy to install. A third customer had a great experience working with Alicia Ortiz from Pure & Secure to resolve an issue with their water distiller. They appreciated her quick response, clear instructions, and the ease of the repair process. The customer felt like a top priority and was impressed with the level of customer service provided. In summary, Pure & Secure is a manufacturer of high-quality water distillers that have been praised for their effectiveness, reliability, and easy maintenance. The company's customer service has been highlighted as outstanding, with staff going above and beyond to help customers and ensure their satisfaction.