A huge shout out to Southwick!!!!
At 9:47am on 12/11 I left a message and at 10:03 got a return call!!! 16 mins later!! Incredible, by 11:30 this morning they were at our house replacing our sewer line!!
Long story short, we’ve been struggling about 6-8 months with our sewer lines!! Last night, we received the news that we were on borrowed time and needed it replaced asap! Keeping in mind we have been carefully using our water since Sunday!!
Best customer service ever!!!!! And I was able to shower tonight ?
Thank you Southwick!!!!
Also a huge thank you to Brian Holmes Sewer and Drain!!! You are amazing!!!
May 2026
Recently moved to Nebraska after my wife of 28 years passed from esophagus cancer. It’s been a rough change with a lot of chaos. Especially dealing with this property I purchased. Woke up to septic spilling into bathtub and toilet, called Southwick at 5:30am left a voicemail, owners immediately called me, immediately sent a truck to my property and I experienced the BEST customer service both on and off site. A crappy morning gave me my first look at why my kids moved here for college and stayed. As a custom home builder I have No choice but to Highly recommend this company if you ever have ANY septic issues.
November 2025
Can't say enough good things about Southwick Liquid Waste and Bill who pumped our septic tank recently. Great response after I called and Bill was there the next day. Bill is a delight and meeting him was worth the entire experience. He did a great job and we couldn't be more pleased.
A huge shout out to Southwick!!!! At 9:47am on 12/11 I left a message and at 10:03 got a return call!!! 16 mins later!! Incredible, by 11:30 this morning they were at our house replacing our sewer line!! Long story short, we’ve been struggling about 6-8 months with our sewer lines!! Last night, we received the news that we were on borrowed time and needed it replaced asap! Keeping in mind we have been carefully using our water since Sunday!! Best customer service ever!!!!! And I was able to shower tonight ? Thank you Southwick!!!! Also a huge thank you to Brian Holmes Sewer and Drain!!! You are amazing!!!
Recently moved to Nebraska after my wife of 28 years passed from esophagus cancer. It’s been a rough change with a lot of chaos. Especially dealing with this property I purchased. Woke up to septic spilling into bathtub and toilet, called Southwick at 5:30am left a voicemail, owners immediately called me, immediately sent a truck to my property and I experienced the BEST customer service both on and off site.
A crappy morning gave me my first look at why my kids moved here for college and stayed.
As a custom home builder I have No choice but to Highly recommend this company if you ever have ANY septic issues.
Can't say enough good things about Southwick Liquid Waste and Bill who pumped our septic tank recently. Great response after I called and Bill was there the next day. Bill is a delight and meeting him was worth the entire experience. He did a great job and we couldn't be more pleased.