About Couture Eyewear
Reviews for Couture Eyewear
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Couture Eyewear, located in Winston Salem, NC, offers professional and affordable eye care services with a remarkable selection of frame styles and designs. Customers have praised the business for its exceptional customer service, highlighting the helpfulness of employees like Susan and Chad. They are known for their individualized attention, ensuring that customers feel comfortable and happy with their choices. The store has a wide variety of quality frames, from basic to stand out/funky styles, making it easy for customers to find what they love. Orders can be processed quickly, and the store even offers additional benefits like free nose pads. Couture Eyewear's commitment to customer satisfaction extends beyond the initial sale, as they provide free adjustments and repairs for frames purchased there. The inviting and eclectic atmosphere makes each visit feel personal, as customers often feel like they are talking to friends while receiving professional care. Overall, Couture Eyewear is a highly recommended choice for those seeking excellent service, a vast variety, and fair pricing in eyewear.
I absolutely LOVE this place. The people are so friendly and caring. I’ve never had one single issue getting glasses for either of my children and the wait for the frames is never horribly long. Their customer service is top tier!!! The communication, impeccable. I won’t take my kids anywhere else for glasses!!!
I've bought several pairs of eyeglasses from here. Susan is always very helpful! Her husband, Chad, is very knowledgeable and answers any questions or concerns. Susan was very patient when I had issues with the fit of the eyeglasses I ordered. The frame was too tight, didn't feel comfortable and the weight of the lenses felt heavy.
Susan recommended several solutions and with her guidance I was able to find another frame that fits my face perfectly. And, for a small additional charge, she suggested I upgrade to a lighter lens to help with the weight of the frames.
Dr. Cogdill, the optometrist is very thorough with his eye exams. When he wrote me a prescription...read full review
I cannot say enough good things about Susan and Chad at Couture Eyewear. I have been going to them for years!! They have the best selection and the service is impeccable! Make sure you check them out !!!