I had a mid-morning bloodwork appointment. There's a complex of buildings - a little confusing so I went into one for directions. Very nice staff gave me directions and checked me in so I would not have to in the correct office. I was about 10 minutes early - waited about a minute and was called in. Out the door finished before my actual appointment time. Sweet!
Trang N.
Jul 2023
the greet was rude(The front desk, every single one of them) English is my second language and they thought I don't understand what they are saying. They straight talk shit about me. But on the other hand, the staff/doctor that work inside is great!
Theresa G.
Mar 2023
Every time I've came into any Wilmington Health location I have been greeted extremely rudely and disrespectfully. The treatment from the doctors is usually fine, nothing extraordinary but they always get the job done, but the majority of the receptionists are extremely rude and Insensitive. I went in today and I was in so much pain I was barely holding back tears, the woman screamed at me and told me to step closer to her or she wouldn't help me, even though there was a line of people in front of me already.Another amazing lady offered to help me and get me checked in and apologized for the woman's behavior, but unfortunately I get more of the rude robotic behavior than I do the kind and caring.
Robert L.
Sep 2022
Horrible experience, the doctors at Wilmington Health Care provide zero follow up. I never even received me my test results, when I called to complain about their lack of professionalism I was scolded by "management". These folks are complete hacks, stay away and do yourself a favor when seeking a primary care physician - go elsewhere!
Savannah W.
Apr 2022
No matter how early you are for your appointment you will sit & wait for a minimum of 50 minutes. Your time does not matter. Woman at the front desk is always unpleasant & rude. Attitude for no reason. Wouldn't recommend.
Capers B.
Feb 2022
I came here when the drive-thru covid test was big. While the appointment and testing process itself was fine I had the worst experience with their billing staff. My insurance wasn't transferred correctly and the staff was rude and dismissive. It's a common enough mistake that you'd think this routine would be easy to solve. Frustratingly, though, I wasn't able to get anyone to assist in the resolution which left me with $100 bill.... for a covid test. There are so many other medical offices in town, this place ain't it.
Rachel C.
Jan 2022
4 stars because their office staff was incredibly unpleasant to work with - I always have a million issues with my insurance and Wilmington health. for some reason it never saves my info. I always try to be polite and kind and inform them of this because it also won't let me change it at the kiosk. But both times I've been in, they were incredibly put out that I even spoke to them. And acted as if I was asking them to go way above and beyond their jobs to help me. So. Not great there. But Dr Ammons Is wonderful! She is helpful and supportive. She answered all of my questions thoroughly. She is bubbly and kind and genuinely seems interested in her patients!
Madison H.
I had a mid-morning bloodwork appointment. There's a complex of buildings - a little confusing so I went into one for directions. Very nice staff gave me directions and checked me in so I would not have to in the correct office. I was about 10 minutes early - waited about a minute and was called in. Out the door finished before my actual appointment time. Sweet!
Trang N.
the greet was rude(The front desk, every single one of them) English is my second language and they thought I don't understand what they are saying. They straight talk shit about me. But on the other hand, the staff/doctor that work inside is great!
Theresa G.
Every time I've came into any Wilmington Health location I have been greeted extremely rudely and disrespectfully. The treatment from the doctors is usually fine, nothing extraordinary but they always get the job done, but the majority of the receptionists are extremely rude and Insensitive. I went in today and I was in so much pain I was barely holding back tears, the woman screamed at me and told me to step closer to her or she wouldn't help me, even though there was a line of people in front of me already.Another amazing lady offered to help me and get me checked in and apologized for the woman's behavior, but unfortunately I get more of the rude robotic behavior than I do the kind and caring.
Robert L.
Horrible experience, the doctors at Wilmington Health Care provide zero follow up. I never even received me my test results, when I called to complain about their lack of professionalism I was scolded by "management". These folks are complete hacks, stay away and do yourself a favor when seeking a primary care physician - go elsewhere!
Savannah W.
No matter how early you are for your appointment you will sit & wait for a minimum of 50 minutes. Your time does not matter. Woman at the front desk is always unpleasant & rude. Attitude for no reason. Wouldn't recommend.
Capers B.
I came here when the drive-thru covid test was big. While the appointment and testing process itself was fine I had the worst experience with their billing staff. My insurance wasn't transferred correctly and the staff was rude and dismissive. It's a common enough mistake that you'd think this routine would be easy to solve. Frustratingly, though, I wasn't able to get anyone to assist in the resolution which left me with $100 bill.... for a covid test. There are so many other medical offices in town, this place ain't it.
Rachel C.
4 stars because their office staff was incredibly unpleasant to work with - I always have a million issues with my insurance and Wilmington health. for some reason it never saves my info. I always try to be polite and kind and inform them of this because it also won't let me change it at the kiosk. But both times I've been in, they were incredibly put out that I even spoke to them. And acted as if I was asking them to go way above and beyond their jobs to help me. So. Not great there. But Dr Ammons Is wonderful! She is helpful and supportive. She answered all of my questions thoroughly. She is bubbly and kind and genuinely seems interested in her patients!
Elizabeth Bastiani
A wonderful place.