Novant Health Cancer Institute - Doctors Circle (Infusion Center) receives high praise for its compassionate and attentive care. Patients highlight the professionalism of staff and doctors, noting that they feel thoroughly listened to and well cared for. Dr. Jeannette Carlin is recognized as an exceptional neurologist who offers valuable advice and solutions, making patients feel understood and supported. Dr. Pratt is appreciated for her follow-up calls and personal attention, with some describing her as a fantastic neurologist deserving of a high rating. Dr. Bailey is commended for taking time to listen without rushing, ensuring questions are answered and patients do not feel hurried. The staff is described as incredibly attentive, thorough, and caring, often going beyond expectations to address medical concerns and provide reassurance. Additionally, the availability of virtual appointments is appreciated, especially during weather-related disruptions, allowing continuity of care. Overall, the office is known for its thorough, compassionate, and patient-centered approach.
JEANNETTE CARLIN IS THE ULTIMATE PROFESSIONAL. Being a migraine sufferer for over 60 years, she offered me advice and possible solutions to help fix my symptoms, that no one else ever did. She is knowledgeable, listens carefully and is doing everything she can to make me feel better. She is the best neurologist I ever seen. Tom Massaro
Dr Pratt is a fantastic neurologist! When I ask her a question on my patient portal, she follows up with a phone call to me. No other doctor I see does this. I give her a 10 star review!
I have never had such a wonderful experience at a doctor’s office as I did yesterday. In all my years, I have never felt more cared for. The staff was incredibly attentive, taking the time to thoroughly go through my medical history and address all my concerns. The doctor was patient and made sure that every one of my questions was answered. I left feeling informed, reassured, and genuinely cared for. I highly recommend this office to anyone seeking compassionate and thorough medical care.