Crystal Springs Water

Aug 2023

We have used this company for quite a few years now and never had any issues until recently. They have moved our delivery dates, even billing us for a delivery that did not happen. The biggest issue is, I have told them repeatedly and even have it written in a couple of different spots in our account that our office does not open until 9 AM so do not deliver before then. Once again, this month they left the water outside our back door and did not pick up the 13 empty bottles inside our office. I have reached out to the call center who says someone from the local branch will be in touch but that has not happened yet. It is so frustrating that this continually happens despite being addressed after every delivery. After reading everyone's reviews, I may need to jump on their train and find another water delivery service.

Aug 2023

Not sure what's going on with this company but they kept postponing my water delivery over a two week period. Very close to canceling my water delivery and going with another company.

Jul 2023

We had this service for three years and it started out great. About 18 months in our deliveries became sporadic sometimes two weeks after they were scheduled. Also closing the account was time consuming and way too difficult.