Reo Flooring Solutions

Reo Flooring Solutions is a flooring company that has received mixed reviews from customers. Several clients praise the company for their overall high-quality work, reasonable pricing, and good communication. The account manager, Kyle, is often mentioned as being pleasant and helpful, especially in resolving issues and ensuring customer satisfaction. The installation team, led by Ernesto and others, has successfully installed hardwood floors that many find beautiful and well done. Customers appreciate that the company is willing to address problems promptly, such as fixing issues after installation or replacing floors when necessary. However, some reviews highlight challenges faced during projects. These include delays in communication, issues with flooring materials meeting expectations, and problems with the installation process like dips, dips, and uneven surfaces. One customer mentioned having to move furniture twice due to ongoing repairs, which caused frustration. There were also concerns about the skill of some installers and the quality of the installation, especially when floors did not turn out seamless or meeting the desired standards. Despite these issues, there is recognition of the company's efforts to make things right and their integrity. Overall, Reo Flooring Solutions is seen as a company capable of delivering good results but may have difficulties with consistency and communication in some cases.