About Supreme Heating & Air Conditioning Inc
Supreme Heating & Air Conditioning Inc. is a licensed and insured family business serving Polk, Henderson, Buncombe, and Transylvania Counties since 2001. This local company provides heating and air conditioning, gas piping, new construction, change outs, and service for routine maintenance or problems. Customers find it extremely rare to get fair and prompt treatment without being taken advantage of. They only fix what is needed, without trying to upsell. On multiple occasions, they have provided same-day service on Friday evenings after 5, showing up when they say they will. They are able to diagnose the problem and have the skill, parts, and tools available to make the repair. The family lives in the community and takes care of its community, with immediate response showing care, concern, and patience. They have helped customers in a pinch, with the owner arriving within two hours, quickly diagnosing the problem, and the crew completing the job the next morning. Customers are impressed with their customer service, knowledge, professionalism, and workmanship. They discover problems in minutes, have reasonable cost, and are super nice people.
It's extremely rare to find an essential service that doesn't take advantage of the consumer in some way, and this family business is the best around. I know nothing about HVAC, so, when we run into an issue, like the lightning strike we just had when we were away visiting family, coming home to AC that was out, and figuring out what happened as we walked outside since power clearly did not go out, not a fun way to return......but, at least we knew we would get fair and prompt treatment from Supreme Heating and Air.
They only fix what is needed to be repaired and aren't trying to upsell or take advantage because generally, any kind of unexpected repair from a...read full review
This company is local. This family lives in the community and takes care of its community. I have personally called this company on two occasions, urgently, with immediate response showing care, concern and patience.
These are great folks. They really helped me out in a pinch today when another contractor mistakenly punctured the second-story refrigerant line, causing the A/C to stop working. The owner of the business was at my house within two hours of being called. He was super friendly and helpful and quickly diagnosed the problem. His crew returned the next morning and completed the job. I was really impressed with their customer service, knowledge, professionalism, and workmanship. Thank you, Supreme!