About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup has been a reliable plumbing service in Salisbury, NC since 1935. This fully licensed and insured company offers a wide range of services, including drain cleaning, sewer line repair, water damage restoration, and plumbing repairs for both residential and commercial needs. Customers appreciate the professionalism and expertise of the technicians, who provide 24/7 emergency support. Many reviews highlight the exceptional customer service provided by the team. Technicians like Ashton, Zach, Mike, and Joao are noted for their friendliness, clear communication, and thoroughness. They take the time to explain issues and options without pressuring customers. Their attention to detail, efficiency, and care for cleanliness during service calls leave a positive impression. Clients have shared their satisfaction with prompt responses, especially during emergencies, such as water damage situations. The scheduling process is described as easy, making it convenient for customers to receive help when needed. Overall, Roto-Rooter is recommended for anyone seeking honest, dependable plumbing services in the Salisbury area.
We had a great experience with Roto-Rooter thanks to Ashton! From the moment he arrived, he was professional, friendly, and took the time to explain exactly what was going on before starting any work. He was very knowledgeable, answered all of our questions, and made sure we understood our options without ever making us feel pressured.
What really stood out was how much care and attention Ashton put into the job. He worked efficiently, kept everything clean, and made sure everything was working properly before he left. It’s hard to find someone who is not only skilled at what they do but also genuinely cares about providing excellent customer service.
If...read full review
Mike and Joao (Joe) were extremely helpful and professional. They have made my fiancé and I lifetime customers based on their customer service, knowledge, and helpfulness. We had water damage due to a faulty water line and they came within the hour to start fixing the problem and begin water mitigation. This was our first experience with water damage in the house and they talked us through not only their process but the insurance process as well. I cannot recommend them enough. Thank you so much Mike and Joe!
This was my first time contacting Roto Rooter and I have no regrets! The scheduling was a breeze (thank you Tanya). Zach was at our house exactly on time and was awesome! He went above and beyond with his service and care. He was great!!
I absolutely recommend their services and will contact Zach for any future needs!