Sears Appliance Repair is a reliable service provider that has received positive reviews from its customers. The technicians are praised for their professionalism, expertise, and friendly demeanor. They are able to quickly diagnose and resolve issues with various appliances, including air conditioners, dryers, and refrigerators. Customers appreciate the technicians' ability to effectively communicate the problem and the necessary repairs. While the business has received some feedback about difficulties in communication, the overall experience with the technicians has been excellent, with one customer describing it as the "BEST in-home repair experience" they have had in over 20 years.
Fantastic service. Technican came out and diagnosed the problem in 20 minutes. Ordered the part and installed it 1.5 days later. And now we are back in business. I would recommend using Sears for appliance repairs to anyone after my experience. It's was a tad pricy, but you also get what you pay for.
Did not have the refrigerator repair. The course of the repair would be just about the same about buying a new refrigerator but the technician explained with clarity I give him 5+ star
Parts took way too long to get. This was the 2nd time in about 2 weeks that the washer broke. We were not a priority on the schedule as they were to arrive between 8-3 and got here at about 1:50. 2 weeks worth of wash to do. Tech fixed it but now lets see if it holds :)
1214 North Wesleyan Boulevard, Rocky Mount, NC 27804
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